Thank you for shopping at the Prestige website. We want to ensure that you are completely satisfied with your purchase. If you have any questions about our refund and return policy, please contact us at +91-9811021555 OR info@prestige-product.com
1. Refunds
- We offer refunds on products within 7 days of the original purchase date.
- To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Refunds will be issued to the original payment method used during the purchase.
2. Returns
- We accept returns for exchange or store credit within 7 days of the original purchase date.
- To initiate a return, please contact us at +91-9811021555 OR info@prestige-product.com to request a return authorization.
- Once your return is authorized, please package the item securely and include your original order number, name, and contact information inside the package.
- You are responsible for return shipping costs unless the return is due to a mistake on our part.
3. Exchanges
- If you need to exchange an item for a different size or color, please contact us at [contact email/phone number] to request an exchange authorization.
- Once your exchange is authorized, please package the item securely and include your original order number, name, and contact information inside the package.
- You are responsible for exchange shipping costs unless the exchange is due to a mistake on our part.
4. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us at +91-9811021555 OR info@prestige-product.com within 7 days of receiving your order.
- We will provide instructions on returning the item for a refund, exchange, or store credit.
5. Non-Refundable and Non-Returnable Items
- Some items are non-refundable and non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
- Personalized or customized items
6. Refund Processing Time
- Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
7. Contact Information If you have any questions about our refund and return policy, please contact us at +91-9811021555 OR info@prestige-product.com
By making a purchase on the Prestige website, you agree to abide by this refund and return policy.
Last updated: 19-03-2024
Prestige
D-3, Infocity II, Phase 2, DLF Phase 3, Sector 33, Gurugram, Haryana 122001
